• Pay by Phone: 1-866-703-2370
  • Customer Service Inquiries...
    • Regarding Your Billing Statement or balance: (985)-783-5110
    • Regarding Your Online or Telephone Payment: 1-888-617-1811
  • Billing Issue Reporting Form (Waterworks)


How to Use the Online System
Enter your account number and make your payment, it's that easy! There will be a convenience fee charged by Paystar for payments made online or by phone.

 

Disclaimers and Notes
Payments must be made by 10 p.m. for them to be received and processed the next business day. If your payment is made after 10 p.m. it will be received and processed in two business days.

If your service has been disconnected, you must pay in person at the Luling office for your service to be restored the same day. If your service is due to be disconnected today, or has been disconnected, you MUST pay in person at the Luling office for service to be restored the same day.