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Utility Billing Coordinator

  • Type:Full Time
  • Salary/Pay Rate:Starting salary $48,011.06
  • Posted Date:October 11, 2017
  • Deadline to Apply:October 20, 2017

ST. CHARLES PAISH

 

JOB TITLE: UTILITY BILLING COORDINATOR

 

GENERAL STATEMENT OF JOB

 

Under limited supervision, performs responsible supervisory and technical accounting involving coordinating utility billing for the Waterworks Department.  Work involves supervising the daily billing functions of the department as well as preparing, monitoring and reporting financial information.  Employee is responsible for establishing operational policies and control procedures, and for administering billing, collections, accounting, financial management and reporting functions required for waterworks operations.  Employee supervises a staff of office clerks and meter readers, assuring that all work is performed efficiently and according to established procedures and standards.  Employee is in frequent contact with the public.  Reports to the Director of Waterworks.

MINIMUM TRAINING AND EXPERIENCE 

Bachelor’s degree in accounting.  Have 3 to 5 years of experience in accounting and/or auditing, preferably with some supervisory experience.  Any equivalent combination of experience which will provide the required knowledge, skills, and abilities.

ILLUSTRATIVE EXMPLES OF WORK

 

ESSENTIAL JOB FUNCTIONS

Supervises and coordinates daily work related to billing and accounting of utilities; establishes and administers operational and internal control procedures for billing and collections; provides training, guidance and technical direction to office clerks and meter readers; coordinates the flow of work through the billing, meter reading and finance departments; performs accounting, financial and operational budgetary reporting for the department.

 Establishes and coordinates water, sewer, and garbage billing schedules and procedures to assure timely collections and to minimize financial losses; audits the accuracy and validity of all billings, penalties, credits and collections.

 

 Researches and compiles billing and statistical data for the water department director, engineers, auditors, finance, and other Parish departments.

 Develops and prepares complex financial, statistical, and accounting statements and reports for the department, including the working papers, fixed assets and supplemental schedules, cash flow reports and parity income statements; researches and extracts billing, financial, accounting, and statistical data for analysis.

 Develops and prepares annual operational budgets and amendments for all water departments; assists director in preparing annual and 5 year capital outlay budgets.

 Assists customers with complaints and billing problems; authorizes billing adjustments and bill payment extensions.

Arranges and coordinates the annual field audit; explains data contained in the annual financial statements to auditors; refers auditors to source documents.

ADDITIONAL JOB FUNCTIONS 

 

Reviews computer operations for operational adequacy; implements necessary upgrades and installations.   

Performs related work as required.

MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED

TO PERFORM ESSENTIAL JOB FUNCTIONS 

Physical Requirements:  Must be physically able to operate a variety of automated office machines including computers, typewriters, scanners, copiers, adding machines, microfiche machines, etc.  Must be able to exert force occasionally, to lift, carry, push, pull or otherwise move objects.  Physical demand requirements are in excess of those for Sedentary Work.  Light Work usually requires walking or standing to a significant degree.  However, if the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.  

Data Conception:  Requires the ability to compare and/judge the readily observable, functional, structural or composite characteristics (whether similar or divergent from obvious standards) of data, people or things.

 Interpersonal Communication:  Requires the ability to speak and/or signal people to convey or exchange information.  Includes receiving instructions, assignments or directions to subordinates or assistants.

Language Ability:  Requires the ability to read a variety of reports, correspondence, forms, ordinances, manuals, financial statements, invoices, etc.  Requires the ability to prepare a variety of correspondence, reports, forms, financial statements, budgets, schedules, procedures, evaluations, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style.  Requires the ability to speak to people with poise, voice control and confidence.

Intelligence:  Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions; to interpret an extensive variety of  technical instructions in mathematical or diagrammatic form; deal with several abstract and concrete variables.

 Verbal Aptitude:  Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions.  Must be able to communicate effectively and efficiently in a variety of technical or professional languages, including accounting terminology.

 Numerical Aptitude:  Requires the ability to utilize mathematical formulas; to add and subtract totals; multiply and divide; to determine percentages and decimals; to interpret graphs; and to compute discounts, interest, profit, loss, ratio and proportions.

 Form/Spatial Aptitude:  Requires the ability to inspect items for proper length, width and shape.

 Motor Coordination:  Requires the ability to coordinate hands and eyes rapidly and accurately in using  automated office equipment.

Manual Dexterity:  Requires the ability to handle a variety of items such as office equipment.  Must have minimal levels of eye/hand/foot coordination.

Color Discrimination: Does not require the ability to differentiate between colors and shades of color.

Interpersonal Temperament:  Requires the ability to deal with people beyond giving and receiving instructions.  Must be adaptable to performing under stress and when confronted with persons acting under stress.

Physical Communication:  Requires the ability to talk and hear: (Talking: expressing or exchanging ideas by means of spoken words.  Hearing: perceiving nature of sounds by ear.)  Must be able to communicate via telephone.

KNOWLEDGE, SKILLS, AND ABILITIES

Considerable knowledge of accepted principles and practices of accounting, bookkeeping, and computerized billing procedures.

Considerable knowledge of modern office practices. 

Considerable knowledge of the operations of all water departments. 

Considerable knowledge of the principles of supervision, organization and administration.

 Considerable knowledge of current literature, trends, developments, rules, etc. in the field of public service billing and accounting.

 General knowledge of common word processing, spreadsheet and file maintenance programs.

 Ability to prepare and maintain complete and accurate financial records, reports and statements.

 Ability to detect and reconcile discrepancies in accounting transactions and final reports.

 Ability to coordinate work schedules and develop effective operational policies and procedures.

 Ability to establish and implement effective control procedures.

 Ability to prepare and administer budgets.

 Ability to develop, support and counsel staff.

 Ability to communicate effectively both orally and in writing.

 Ability to establish and maintain effective working relationships as necessitated by work assignments.

 

 

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